We at FALKE KGaA are delighted that you have visited our website and have shown interest in our company and products. We place great value on the protection of your personal data. Your data is captured in accordance with the statutory regulations. In the following, we explain which information FALKE KGaA captures during your visit to our website and how this information is used.
Collection and Storage of Personal Data
We will collect personal data if you provide it to us, e.g., when you contact us. We will only use personal data transmitted to us this way for the purpose for which you provide this personal data to us when contacting us.
Such information will expressly be provided voluntarily and with your consent. For information about communications channels (e.g., your email address or telephone number), you also agree to allow us to contact you through these communication channels to answer your request.
You may revoke your declaration of consent at any time with future effect. To do so, please contact our data protection officer whose contact details are provided below.If you are a customer or registered user of this Internet page, the IP address assigned to your device will be saved until your registration is completed. The same applies if you purchased a product from our online shop. The date and the IP address from which the order was placed will be saved for as long as you are a registered user of our website.The same applies when subscribing to our email newsletter for which the IP address used when subscribing will also be saved. Personal data will only be collected and saved for using our offers if provided by you through our contact form. If the usage purpose no longer applies, the data will be deleted.When placing an order or creating a customer account, the following data will be especially collected:
All personal data will, without separate consent, only be used for the execution of the respective service. The data will be collected and saved by us to the extent required for performing the contractual service. If we deliver goods to you, we will forward your data to the commissioned shipping company if required for the delivery. Further use will require your consent. Your payment details will be provided to the respective payment service provider based on the payment method you selected. The payment service provider will be responsible for your payment data.
In addition, we collect personal data mechanically and process such data automatically for the purposes of the respective orders. For this, the data may also be transferred to a data service center or to one of our affiliates for further processing. If we commission external service providers to process your data, these service providers will have been diligently selected, commissioned through a written agreement and bound to our directives. These service providers will not provide the data to third parties, but will delete the data after completion of the order and the expiration of legal storage periods, unless you consented to further storage.Without your consent, the collected data will not be used for advertising or market or opinion research purposes. If you would like to receive our newsletter, we will need a valid email address and information that allows us to verify that you are the owner of the provided email address or that its owner agreed to receive our newsletter. Any consent to the storage of one's data or email address or use for receipt of our newsletter may be revoked at any time.If data is requested for the fulfillment of legal requirements (e.g., litigation), we will disclose your data to the competent authorities.
Encryptions convert a "clear text," i.e., a clearly readable text, into a "secret text," i.e., an indecipherable character sequence. To prevent unauthorized third-party access, the personal data you provided during registration or when contacting us will be encrypted (SSL -Secure Sockets Layer-) through a separate VPN gateway and thereby transmitted from the website to our company securely.
If you use embedded social media plugins (e.g., the "Like" or "g+1" button), the privacy policies of the respective plugin providers (e.g., Facebook, Google or Instagram) will apply additionally. Please see below for further information.
In principle, we process the personal data of our users only insofar as this is required to provide a functioning website as well as our content and services. The processing of the personal data of our users takes place regularly only with the consent of the user. An exception to this applies in such cases where the obtaining of such consent is not possible for real reasons and the processing of data is permitted by statutory regulations.
If we ask a data subject for consent to use their personal data for processing operations, Article 6(1) lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When it is required that we process personal data to fulfil a contract to which the data subject is a party, Article 6(1) lit. b GDPR serves as the legal basis. This also applies to processing operations that are required to carry out pre-contractual measures.
If we are required to process personal data to fulfil a legal obligation to which our company is subject, Article 6(1) lit. c GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1) lit. d GDPR serves as the legal basis.
If processing is required to safeguard a legitimate interest of our company or a third-party and the interests, constitutional rights and fundamental freedoms of the data subject do not outweigh the first-named interest, Article 6(1) lit. f GDPR serves as the legal basis for the processing.
The personal data of the data subject is erased or blocked as soon there is no longer a purpose for storage. Storage can take place beyond this if it is provided for by Union law directives, laws or other regulations by European or national legislators to which the controller is subject. Data is also blocked or erased if a retention period prescribed by the standards mentioned expires, unless there exists a requirement for further storage of the data for the conclusion of a contract or the performance of a contract.
The service provider within the meaning of Section 13 German Teleservices Act (Telemediengesetz) and the data controller within the meaning of the German Federal Data Protection Act (Bundesdatenschutzgesetzes) is FALKE KGaA, Oststraße 5, 57392 Schmallenberg, Germany. More detailed information can be obtained from our Imprint webpage.
If you have any questions about this data protection statement, please contact us by email at datenschutz@FALKE.com.
If you visit our website purely for information purposes, i.e. if you transmit no personal information to us and/or do not register to use our online shop, we collect only such data that is sent to us automatically by your web browser. This is:
Date and time of access
Timezone difference to Greenwich Mean Time (GMT)
Content of request (concrete website)
Access status/HTTP status code
The amount of data transferred in each case
Website from which the request comes
The last website visited
Operating system used
Information about the browser type
Language and version of browser software
User’s IP address
The log files contain IP addresses or other data that enable an association with a user. For example, this could be the case if the link to the website from which the user accesses the website or the link to the website to which the user changes contains personal data.
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
The legal basis for the temporary storage of data and the log files is Article 6(1) lit. f GDPR.
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. The user’s IP address must be stored for the duration of the session.
The storage in log files is carried out to ensure the functionality of the website. In addition, the data serves to optimise the website and to ensure the security of our IT systems.
These purposes include our legitimate interest in the data processing pursuant to Article 6(1) lit. f GDPR.
The data is erased as soon as it is no longer required to achieve the purpose of its collection. This happens when the particular session has ended, in the event of data being captured for the provision of the website.
When data is stored in log files, it happens after seven days at the latest. It is possible for data to be stored beyond this point. In this instance, the IP addresses of the users are erased or anonymised, so that an association with the accessing client is no longer possible.
The capture of data for the provision of the website and the storage of data in log files is absolute necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
On our website, we offer users the opportunity to register by entering their personal data. The data is entered into an input mask, transmitted to us and stored. The data is not passed on to third parties. The following data is collected as part of the registration process:
The legal basis for the processing of data is the presence of consent by the user pursuant to of Article 6(1) lit. a GDPR.
The user’s registration is required to provide certain content and services on our website.
The data is erased as soon as it is no longer required to achieve the purpose of its collection.
This is the case for data collected during the registration process if the registration on our website is cancelled or amended.
As the user, you have the option of cancelling the registration at any time. You can have the stored data that concerns you amended at any time.
If you would like to use our online shop, we require the use of further data.
If you would like to use services in our online shop, it is necessary that you give us the data that is required to process the order. You have the choice of entering the necessary data just for a particular order or you can set up a customer account, where your data is stored for later purchases.
If you do not set up a customer account, we store your data for the purpose of performing the contract and erase it as soon as we are no longer legally obliged to retain it. Information required for the execution of the contracts is marked separately. Any further information is voluntary.
If you create a customer account or revise data you have already entered, the data you entered will be saved revocably in your account settings and can be used for further orders without you having to enter it again. Your customer account can be deleted at any time by sending a request to the data controller (email@example.com).
Your data is used for the purpose of processing your order if you have set up a customer account in our online shop and also to facilitate further orders. To prevent unauthorised access by third parties to your personal data, the order process is encrypted using SSL technology.
To deliver your goods, we pass on your address details to a shipping company contracted by us.
For the processing of payments, we pass on the required data to the payment service provider you have selected. We collaborate with the following payment service providers: American Express, Mastercard, Visa, PayPal, Amazon Pay, Sofort GmbH and iDeal. The payment service provider you select is responsible for your payment data in each case.
All service providers or associated companies involved in processing an order are also bound by the regulations of the German Federal Data Protection Act and other regulations and act exclusively on the