Data protection statement of FALKE KGaA

The FALKE KGaA thanks you for visiting our website and your interest in our company and products. The protection of your personal data is of great importance to us. Your data will be collected in accordance with the applicable legal regulations. This Privacy Policy will explain which information the FALKE KGaA collects when you visit our website and how this information is used.

1. Privacy Policy Object

This Privacy Policy applies to the collection, processing and use (hereafter collectively referred to as "use") of your personal data when visiting our Internet pages and using our online shop and its related offers (e.g., newsletters). Personal data (hereafter referred to as "data") is individual information about the personal or material circumstances of an identified or identifiable natural person, e.g., name, address, email address, date of birth or bank details.

Collection and Storage of Personal Data

We will collect personal data if you provide it to us, e.g., when you contact us. We will only use personal data transmitted to us this way for the purpose for which you provide this personal data to us when contacting us.

Such information will expressly be provided voluntarily and with your consent. For information about communications channels (e.g., your email address or telephone number), you also agree to allow us to contact you through these communication channels to answer your request.
You may revoke your declaration of consent at any time with future effect. To do so, please contact our data protection officer whose contact details are provided below.If you are a customer or registered user of this Internet page, the IP address assigned to your device will be saved until your registration is completed. The same applies if you purchased a product from our online shop. The date and the IP address from which the order was placed will be saved for as long as you are a registered user of our website.The same applies when subscribing to our email newsletter for which the IP address used when subscribing will also be saved. Personal data will only be collected and saved for using our offers if provided by you through our contact form. If the usage purpose no longer applies, the data will be deleted.When placing an order or creating a customer account, the following data will be especially collected:

  • Title
  • Name, first name, date of birth
  • Address
  • Email address
  • Telephone number, if applicable

When placing an order, payment details such as bank details or credit card number will also be collected if applicable.

Use of Personal Data

All personal data will, without separate consent, only be used for the execution of the respective service. The data will be collected and saved by us to the extent required for performing the contractual service. If we deliver goods to you, we will forward your data to the commissioned shipping company if required for the delivery. Further use will require your consent. Your payment details will be provided to the respective payment service provider based on the payment method you selected. The payment service provider will be responsible for your payment data.
In addition, we collect personal data mechanically and process such data automatically for the purposes of the respective orders. For this, the data may also be transferred to a data service center or to one of our affiliates for further processing. If we commission external service providers to process your data, these service providers will have been diligently selected, commissioned through a written agreement and bound to our directives. These service providers will not provide the data to third parties, but will delete the data after completion of the order and the expiration of legal storage periods, unless you consented to further storage.Without your consent, the collected data will not be used for advertising or market or opinion research purposes. If you would like to receive our newsletter, we will need a valid email address and information that allows us to verify that you are the owner of the provided email address or that its owner agreed to receive our newsletter. Any consent to the storage of one's data or email address or use for receipt of our newsletter may be revoked at any time.If data is requested for the fulfillment of legal requirements (e.g., litigation), we will disclose your data to the competent authorities.
Encryptions convert a "clear text," i.e., a clearly readable text, into a "secret text," i.e., an indecipherable character sequence. To prevent unauthorized third-party access, the personal data you provided during registration or when contacting us will be encrypted (SSL -Secure Sockets Layer-) through a separate VPN gateway and thereby transmitted from the website to our company securely.
If you use embedded social media plugins (e.g., the "Like" or "g+1" button), the privacy policies of the respective plugin providers (e.g., Facebook, Google or Instagram) will apply additionally. Please see below for further information.

2. Providers Identifiers

The provider in the sense of Section 13 of the German Telemedia Act [Telemediengesetz, TMG] and the controller in the sense of the German Federal Data Protection Act [Bundesdatenschutzgesetz, BDSG] is the FALKE KGaA, Oststraße 5, 57392 Schmallenberg, Germany. Please see our Imprint for further information.
If you have any questions about this Privacy Policy, please do not hesitate to contact us by email at datenschutz@FALKE.com.

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3. Informative Use of Our Internet Pages

During purely informative uses of our Internet presence, i.e., if you do not provide any information to us voluntarily and/or do not register to use our online shop, we will only collect the data transmitted automatically by your Internet browser. These are:

  • Time and date our Internet page is opened
  • Time zone difference to Greenwich Mean Time (GMT)
  • Requested contents (specific page)
  • Access status/HTTP status code
  • Transmitted data volume
  • Requesting website
  • Last visited website
  • Operating system
  • Browser type
  • Browser settings
  • Browser language and version
  • IP address


This data is used to technically enable you to use the Internet pages you open, improve our offer and our Internet presence, collect statistical data and execute orders through our online shop. Apart from that, the data will be used as follows:

Use of Our Online Shop

Use of our online shop requires additional data.

a) Data to Process Your Order

The services of our online shop require you to provide the data needed for order processing. You may choose if you only want to provide the data needed for your order once or if you would like to create a customer account that will save your data for future orders.If you create a customer account, we will save your data to execute the contract and will delete your data as soon as we are no longer required by law to save it. Information required for contract execution is marked separately as such. Any additional information will be provided voluntarily. If you create a customer account or edit previously provided data, the data provided by you will be saved in your account settings and may be used for future orders without being entered again. You may delete your account at any time in the customer section.If you create a customer account for our online shop, we will only use your data to execute your order and make placing orders easier. To prevent unauthorized third-party access to your personal data, the order process is encrypted using SSL technology.To ship your goods, we will forward your address data to a shipping company commissioned by us.To execute payments, we will forward the required data to the payment service provider you selected. We use the following payment services: AMEX, Mastercard, Visa, PayPal, Amazon, Sofortüberweisung and purchase on account. The payment service provider you select will be responsible for your payment data.All contracted processing service providers and affiliates are also bound to the German Federal Data Protection Act and to other applicable legal requirements and act exclusively according to directives of the FALKE KGaA.



b) Credit Assessment

To protect ourselves against payment default and to offer the best possible payment method options to our online shop customers, we will transmit your data (name, address and, if applicable, date of birth) to the infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany, the informa Solutions GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany, and/or to the BFS finance Münster GmbH, Höltenweg 33, 48155 Münster, Germany, to perform credit assessments, obtain information to determine payment default risks on the basis of statistical-mathematical procedures using address data and to verify your address (to confirm whether deliveries can be made). We use the information we receive about the statistical likelihood of payment default to make balanced decisions about the establishment, execution or termination of a contractual relationship. The legal basis for such transfers is Art. 6(1) letter b and Art. 6(1) letter f of the General Data Protection Regulation. Data may only be transferred on the basis of these regulations if required for protecting the legitimate interests of our company or of a third party and if not outweighed by your interests, basic rights and basic freedoms in the protection of such personal data. Your reasons for protection will be considered in accordance with these legal regulations.For detailed information about the ICD in the sense of Art. 14 of the EU General Data Protection Regulation ("GDPR"), i.e., information about the business purpose, data storage purpose, data recipients, self-disclosure rights, right to deletion or correction, etc., please see the Annex or the following link.

Irrespective thereof, you may make payments via Amazon Payments. In addition, you may use "Sofort" if you do not give the following consent.The according declaration of consent issued by you is:"By confirming this checkmark and clicking on the "Continue shopping" button, you agree to have FALKE obtain information about your previous payment history and credit score on the basis of statistical-mathematical procedures using your address data and forward your customer data (name, address, date of birth, email address, telephone number and, if applicable, bank details) to the infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany, the informa Solutions GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany, and/or the BFS finance Münster GmbH, Höltenweg 33, 48155 Münster, Germany. On the basis of this customer data and the information received about the statistical likelihood of payment default, a balanced decision will be made about which payment options may be granted to you. The data will be collected anew for each purchase. I am aware that I am granting my consent voluntarily and that I may refuse or revoke my consent at any time by emailing datenschutz@FALKE.com. Furthermore, I am aware that I may only choose the payment option "Sofort" in such cases. The process is also described in our Privacy Policy."
If you do not consent to the obtainment of credit score information described in this Section, you may object to the collection of such data or revoke your consent at any time by emailing datenschutz@FALKE.com. However, please note that we will only be able to offer the payment option "Sofort" to you in such cases.

4. User Account

You may also use our online offer through a profile. This profile consists of your username and password (so-called pseudonym). Please be careful to keep your password secret to prevent misuse and ensure that your data is up to date. You are responsible for all processes that occur under your username. Profiles may be created voluntarily. They are only used to make using our offer easier and more individualized and to continuously improve our offer. We only use your profile data to execute orders, perform additional services ordered by you and execute payments. Unless you agreed to have us inform you otherwise about other information, we will only communicate with you by telephone or email for the stated purposes. We will delete your profile data if you instruct us to delete your profile, unless applicable laws allow or require us to continue to save your profile.

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5. Server Log Files

a) Beschreibung und Umfang der Datenverarbeitung

Auf unserer Internetseite bieten wir Nutzern die Möglichkeit, sich unter Angabe personenbezogener Daten zu registrieren. Die Daten werden dabei in eine Eingabemaske eingegeben und an uns übermittelt und gespeichert. Eine Weitergabe der Daten an Dritte findet nicht statt. Folgende Daten werden im Rahmen des Registrierungsprozesses erhoben:

  • Die IP-Adresse des Nutzers
  • Datum und Uhrzeit der Registrierung
  • Vorname, Name
  • E-Mail-Adresse
  • Zugriffsberechtigung
Im Rahmen des Registrierungsprozesses wird eine Einwilligung des Nutzers zur Verarbeitung dieser Daten eingeholt.

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6.Contacting

a) Daten zur Abwicklung der Bestellung

Wenn Sie Leistungen unseres Online-Shops in Anspruch nehmen möchten, ist es nötig, dass Sie uns diejenigen Daten angeben, die zur Abwicklung der Bestellung erforderlich sind. Dabei haben Sie die Wahl, ob Sie Ihre für die Bestellung notwendigen Daten nur einmalig für diese Bestellung angeben oder ob Sie ein Kundenkonto anlegen möchten, bei dem Ihre Daten für spätere Einkäufe gespeichert werden.
Wenn Sie kein Kundenkonto anlegen, speichern wir Ihre Daten zu dem Zweck der Vertragserfüllung und löschen diese, sobald wir zur Speicherung nicht mehr rechtlich verpflichtet sind. Für die Abwicklung der Verträge notwendige Pflichtangaben sind gesondert markiert, weitere Angaben sind freiwillig.
Wenn Sie ein Kundenkonto anlegen oder bereits angegebene Daten überarbeiten, werden die von Ihnen angegebenen Daten in Ihren Kontoeinstellungen widerruflich gespeichert und können ohne erneute Eingabe für weitere Bestellungen genutzt werden. Das Kundenkonto kann auf Antrag an die verantwortliche Stelle (online@burlington.de) jederzeit gelöscht werden.
Die Verwendung Ihrer Daten erfolgt zum Zweck der Abwicklung Ihrer Bestellung, wenn Sie ein Kundenkonto in unserem Online-Shop angelegt haben darüber hinaus auch zur Erleichterung weiterer Bestellungen. Um unberechtigte Zugriffe Dritter auf Ihre persönlichen Daten zu verhindern, wird der Bestellvorgang per SSL-Technik verschlüsselt.
Für den Versand der Ware geben wir Ihre Adressdaten an ein von uns beauftragtes Versandunternehmen weiter.
Für die Abwicklung der Zahlung geben wir die erforderlichen Daten an den von Ihnen ausgewählten Zahlungsdienstleister weiter. Wir arbeiten mit folgenden Zahlungsdienstleistern zusammen: American Express, Mastercard, Visa, PayPal, Amazon Pay, Sofort GmbH, iDeal. Die Verantwortung für Ihre Zahlungsdaten trägt der von Ihnen jeweils ausgewählte Zahlungsdienstleister.
Alle im Rahmen einer Auftragsverarbeitung tätigen Dienstleister, oder verbundene Unternehmen sind ebenfalls an die Vorgaben des Bundesdatenschutzgesetzes und andere gesetzliche Vorschriften gebunden und handeln ausschließlich auf Weisung der FALKE KGaA.

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7. Email Security

The user agrees to electronic communication when contacting the FALKE KGaA electronically. Please note that emails may be read or changed without authorization and without being noticed during such transmissions. The FALKE KGaA uses software to filter undesired emails (spam filter). The spam filter may reject certain emails that are incorrectly identified as spam due to certain characteristics.

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8. Applications Submitted Through Our Website

The protection of your personal data is of great importance to us. Any data you provide to us will be treated in accordance with the applicable legal regulations, especially privacy laws.

a) Application Information
We collect various kinds of information. This especially includes personal data that features contact information and descriptions of your training, work experience and skills. In addition, you may submit saved documents, such as certificates or letters, to us electronically. By submitting an application, you assure us that the information provided by you is accurate. Please note that any false information or intentional omission may constitute a reason for rejection or subsequent dismissal. You do not have to provide information that cannot be used under the German General Act on Equal Treatment [Allgemeines Gleichbehandlungsgesetz, AGG] (race or ethnic origin, gender, religion or belief, disability, age or sexual orientation). Please also do not submit information about your illnesses, pregnancy, ethnic origin, political beliefs, philosophical or religious convictions, union membership, physical or mental health or sexual activities. The same applies to contents that may be suitable for violating third-party rights (e.g., copyrights, press law or general third-party rights).

b) Collection, Processing, Use and Transfers of Your Data
Personal data will only be collected, saved, processed and used for purposes related to your interest in current or future employment with us and for the processing of your application. Your personal data will not be transferred to third parties. When using the online application procedure, data, such as your name, address, telephone number, email address, etc., will be collected. This data will be used to contact you about your application.If your application is successful, the stated data may be used for administrative purposes regarding your employment.Your online application will only be processed and read by our respective contact person. All employees tasked with processing data are required to maintain confidentiality over your data. Under no circumstances will third parties learn of the information you provide. Data you submit to us will only be processed in Germany.

c) Storage
Should we be unable to offer you employment, we will save the data you submitted for six months to answer questions about your application and rejection. If your application documents are of interest to us, although we are currently unable to offer you a suitable position, you hereby agree to have us save your data. This will allow us to contact you about future job offers.

d) Declaration of Consent for Saving Applicant Data
Should my application not be successful, I hereby consent to have the FALKE KGaA save the personal data that I submitted for my application (especially in my application letter, CV, certificates, cover letter, etc.) after the application process ends. I agree to have the FALKE KGaA use this data to contact me at a later date, should I be considered for another position. If I provided "special categories of personal data" under Section3(9) of the German Federal Data Protection Act in my application or related documents (e.g., a picture that shows my ethnic origin, information about disabilities, etc.), my consent shall also refer to this data. This consent shall also apply to data on my qualifications and activities from publicly available data sources (especially professional social networks) which the FALKE KGaA legitimately collected for the application process. This consent is issued voluntarily and has no effect on my chances in the current application process. I may refuse my consent without stating reasons and without having to fear incurring disadvantages thereby. I may also revoke my consent at any time by emailing humanresources@FALKE.com in which case my data (following the completion of the application process) will be deleted without delay.

e) Data Deletion, Consent Revocation
You have the right to view and demand detailed information about the data saved on you and to demand the correction of any incorrect data on you and the full or partial deletion of any such data at any time. You may subsequently revoke any consent you granted. You may submit your revocation to the contact person specified in the job advertisement or to humanresources@FALKE.com.

f) Data Security
We place great value on providing the greatest possible security for our systems and use the most modern data storage and security technologies to ensure optimal protection of your data. This includes measures such as anti-virus software or a firewall. Our security measures are regularly updated in accordance with technological developments. Your data will be transmitted in encrypted form and saved in a database. All systems on which your personal data is saved are protected from unauthorized access and are only accessible to certain human resources personnel.

9. Cookies

What are cookies?
Cookies are information in text form (ASCII text) saved on your hard disk through your browser (e.g., Microsoft Explorer or Mozilla Firefox). If you visit an Internet page again, for which your browser saved the cookie, you will be recognized and addressed specifically.
Cookies enable our systems to recognize your browser and to offer you services such as Comfort-Cookie.
How to prevent new cookies from being accepted, how to have your browser notify you about new cookies and how to disable all cookies is explained in the help functions of most browsers. However, full use of some interesting features may require cookies, which is why we recommend enabling cookies.We also recommended completely logging out after using any jointly used computer whose browser accepts cookies.
For pages of FALKE.com, this means that you no longer have to log in through your username and password when selecting the comfort cookies.
Please note: Cookies only apply to the computer on which they are saved. Cookies only make it easier for you to log in on the computer on which you have selected the cookie.
Many Internet users have reservations about cookies. Therefore, FALKE.com allows you to choose whether or not to accept cookies.

  • Cookies cannot transmit viruses
  • Cookies cannot obtain email addresses
  • Cookies cannot obtain hard disk contents
  • Cookies cannot transfer history files
  • Cookies cannot send emails secretly
  • Cookies cannot fill up or erase your hard disk
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Limitations

Cookies are intended for specific computers. If your computer is accessible to others, you should not use comfort cookies, since the login process for your account will be completed automatically without manually entering a password when opening FALKE.com pages. Browsers are usually preset to accept cookies. Should this not be the case, your browser settings must be adjusted to accept cookies if you would like to use the benefits of comfort or standard cookies on FALKE.com.

When using our Internet pages—both for purely informative uses and when visiting our online shop—, cookies will be saved on your computer. Cookies are small text files saved on your hard disk through your browser and through which the party (i.e., us or a third-party provider) that saved the cookie will receive certain information.

We use cookies to make our Internet offer more user-friendly and effective and to identify you during subsequent visits. Furthermore, a number of the analysis tools and online advertising services described below also use cookies.

This website uses the following cookies:
  • Session Cookies
  • Transient cookies (temporary use)
  • Persistent cookies (short-term use)
  • Third-party cookies (by third-party providers)

Session cookies are used to confirm new sessions/visits. A session cookie will be created when the JavaScript library is executed and no more existing __utmb cookies are present. The cookie will be updated whenever data is transmitted to Google Analytics.
The cookie will be activated at the end of a browser session to determine whether the user started a new session or came as a visitor.
Transient cookies will be deleted automatically when you close your browser. This especially includes session cookies. Session cookies save so-called session IDs through which various requests of your browser can be assigned to the respective session. This allows your computer to be recognized when you return to the website. We use these kinds of cookies to perform operations and ensure the functionality of our website. Session cookies will be deleted when you log out or close your browser.
Persistent cookies will be deleted automatically after a set period which may differ depending on the cookie. We use these kinds of cookies to increase the user-friendliness of our website by saving user-specific settings.
Third-party cookies are cookies that are set and collected by a third party. We use these kinds of cookies to execute payments on our online shop and for advertising purposes. If you do not agree to the use of cookies, you may delete the cookies through your browser's security settings at any time or configure your browser to disable cookies. In addition, you may set your browser to reject third-party cookies. However, please note that doing so may prevent you from using every function of this website.

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10. Newsletter

We use so-called closed-loop authentication for our newsletter subscriptions. This means that we will send you a confirmation email to the email address you provided and will ask you to confirm that you wish to receive our newsletter by clicking on one of the links included in the email. After we receive your confirmation, we will send you our newsletter by email. To do so, we will save your email address for as long as required until you unsubscribe from our newsletter. We will only save your email address to send you our newsletter. In addition, we will save your IP address and the time and date of your confirmation when subscribing to and confirming our newsletter to prevent any misuse of your personal data. After we receive your confirmation, we will save your email address to send you our newsletter. The legal basis for this is Art. 6(1) sentence 1 letter a of the General Data Protection Regulation.

Information required for receiving our newsletter includes your email address, title, first and last name and the language in which you would like to receive our newsletter. You may provide your date of birth voluntarily which will only be used to personalize the newsletter. The data you provide will not be transferred to third parties.

Please note that we assess user behavior when sending our newsletter. To perform this assessment, our emails include so-called web beacons (also known as tracking pixels). These are one-pixel image files that allow us to assess your user behavior with the help of third-party providers and to determine when which of our emails are opened, which links are activated and what the according responses are. For this, the respective web beacons are assigned to your email address and linked to a specific ID. Links included in the newsletter also feature this specific ID. We use the data obtained thereby to create a user profile to infer your personal interests to tailor the newsletter to your interests. We will link the data collected this way to other available data on you. We use the service provider Mapp Digital Germany GmbH to send our newsletter and perform the above-stated assessments.

You may object to this tracking at any time by sending an informal email to online@FALKE.com. You may object to this tracking at any time by sending an informal email to online@burlington.de. You may also prevent such tracking by disabling images in your computer's email program. However, this will prevent the newsletter from being displayed fully and you may not be able to use every function. If you activate image displays for the newsletter manually, the above-stated tracking will be performed.

You issue the following consent when subscribing to our newsletter:

" I would like to receive FALKE's newsletter and agree to have FALKE regularly send me interesting offers and information by email for advertising purposes to the email address I provided. My email address will not be forwarded to other companies.

"I would like to receive Burlington's newsletter and agree to have Burlington regularly send me interesting offers and information by email for advertising purposes to the email address I provided. My email address will not be forwarded to other companies. Furthermore, I agree to have my reading behavior assessed when receiving this newsletter. This assessment will be performed through so-called web beacons included in each email that automatically transmit information about when I read the newsletter and which links I activate. The data obtained thereby is used to create a user profile for me to tailor the newsletter to my individual interests. The collected data will be merged with other available data on me and merged with my user profile.

I may revoke my consent for receipt of the newsletter and for my usage assessment at any time with future effect by clicking on the "Unsubscribe" link at the end of the newsletter or by emailing online@FALKE.com. We send our newsletter and perform usage assessments in accordance with our Privacy Policy."

I may revoke my consent for receipt of the newsletter and for my usage assessment at any time with future effect by clicking on the "Unsubscribe" link at the end of the newsletter or by emailing online@burlington.de. We send our newsletter and perform usage assessments in accordance with our Privacy Policy."

When you subscribe to our newsletter, we will save your email address for advertising purposes until you unsubscribe from our newsletter. You may revoke your consent for the receipt of our newsletter at any time by clicking on the link in the newsletter or by emailing us at online@FALKE.com. When you subscribe to our newsletter, we will save your email address for advertising purposes until you unsubscribe from our newsletter. You may revoke your consent for the receipt of our newsletter at any time by clicking on the link in the newsletter or by emailing online@burlington.de.

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11. Analysis Tools

Optimizing our Internet presence to make it attractive to our visitors is of great importance to us. This requires us to know which parts of our website appeal to our visitors. Therefore, we use the following analysis tools:

a) Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called cookies, text files saved onto your computer that allow your website use to be analyzed. The information on your website use generated by the cookie is generally transmitted to a Google server in the USA where it is saved. Google adheres to the privacy regulations of the International Safe Harbor Privacy Principles and is registered with the Safe Harbor program of the US Department of Commerce. If IP-anonymization is activated on our website, your IP address will be shortened by Google within member states of the European Union or in other states party to the European Economic Area Agreement. Only in exceptions will your full IP address be transferred to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to assess your use of this website, compile reports about website activity and perform additional services related to use of the website and the Internet for the website operator.

The IP address transmitted by your browser through Google Analytics will not be merged with other Google data. This website uses Google Analytics with the extension "_anonymizeIp()" through which IP addresses are further processed in shortened form to exclude any personal references.
You can prevent cookies from being saved through your browser settings at any time. However, please note that doing so may prevent you from using every function of this website.

Furthermore, you can prevent the collection of cookie-generated data (including your IP address) on your use of the website and the processing of this data by Google by downloading and installing the browser plug-in provided under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Google Analytics is operated by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information about data protection when using Google Analytics, please see: http://www.google.com/intl/en/analytics/privacyoverview.html.

Google Analytics – Order Processing Agreement–

Since, in the view of the supervisory authorities, website operators act as the client and Google serves as a contractor when using Google Analytics, we have concluded a written processing agreement with Google.

b) Google Conversion Tracking

In addition, this website uses Google Conversion Tracking, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). If you reach our website through a Google advertisement, Google Adwords will save a cookie on your computer. These cookies will be valid for 30 days and are not used to identify you personally. If you visit certain websites of the Adwords customer’s website before the cookie expires, Google and the customer can see that you clicked on the advertisement and were forwarded to this page. Each Adwords customer is assigned a different cookie. Cookies therefore cannot be traced through the websites of Adwords customers. The information obtained through the conversion cookie is used to prepare conversion statistics for Adwords customers who choose conversion tracking. Adwords customers will learn the total number of users who clicked on their advertisements and were forwarded to a page with a conversion tracking tag. However, they will not receive any information through which users could be personally identified. You can also prevent participating in this tracking process by disabling the required cookies—e.g., by disabling third-party cookies in your browser settings. You can also disable conversion tracking cookies by setting your browser to block cookies from the domain "www.googleadservices.com." Please click here for more information about data protection when using Google's conversion tracking.

c) Google Tag Manager

Google Tag Manager, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), is a solution that provides a surface for marketers to manage website tags. The Tag Manager tool which implements tags is a cookie-free domain and does not collect personal data. However, the tool activates other tags which may collect data. Google Tag Manager does not access this data. In case of deactivation on the domain or cookie level, the deactivation will remain in place for all tracking tags implemented through Google Tag Manager. Please see this service's usage guidelines for more information.

e) Microsoft Bing

This website uses Bing Ads (bingads.microsoft.com) which is provided and operated by the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). If you reach our website through a Microsoft Bing advertisement, Microsoft will save a cookie on your device. This allows Microsoft Bing and us to see that someone clicked on an advertisement that led to our website before reaching a specific target page (conversion page). We only learn the total number of users who clicked on a Bing advertisement and were forwarded to the conversion page. Microsoft uses these cookies to collect, process and use information to create anonymous usage profiles. Such usage profiles allow user behavior to be analyzed and are used to display advertisements. No personal information about a user's identity will be processed.
If you do not want Microsoft to use information about your behavior as described above, you may block the required cookies—e.g., by disabling cookies in your browser settings. You can also prevent the collection of your data generated by the cookie on use of our website and processing of this data by Microsoft by submitting an objection to the following link http://choice.microsoft.com/opt-out. Please see Microsoft's website for more information on privacy protection and the cookies used by Microsoft and Bing Ads https://privacy.microsoft.com/privacystatement.

12. Use of Social Media Plugins

You can use social media plugins (e.g., "Like" or "g+1" buttons) of the social networks Facebook, Google+ and Instagram (hereafter "provider") on our website to, e.g., share contents or recommend products (hereafter "plugin“).

We have no influence over the collected data or processing processes and are not aware of the full extent of the data collection, processing purposes or storage periods. Nor do we have any information about the deletion of collected data by the plugin provider.

The plugin provider saves the data collected about you in usage profiles which are used for advertising, market research and/or need-based website design purposes. Such assessments are especially performed (even for users not logged in) to offer need-based advertisements and to inform other social network users about your activities on our website. You have the right to object to the creation of such user profiles which you may exercise by contacting the respective plugin provider. Plugins enable you to interact with the social networks of other users which helps us optimize our offer and make it more interesting for you as a user. The legal basis for the use of plugins is Art. 6(1) sentence 1 letter f of the General Data Protection Regulation.

If you open a page of our website that features such a plugin, your browser will automatically establish a direct connection to the servers of the respective plugin providers. The provider transmits the contents of the plugin directly to your browser whereby the contents are integrated on our website. This integration informs the provider that you opened the respective page of our website, even if you do not have an according user account or are not logged in to the respective service. Your browser will transmit this information (including your IP address) directly to a server of the respective provider in the US where it is saved as a usage profile and used for advertising, market research and/or need-based website design purposes.

You have the right to object to the creation of such user profiles which you may exercise by contacting the respective plugin provider. Please find the according links below.

If you are logged in to your Facebook, Google or Instagram account when visiting our website, the respective provider may assign your visit to our website to your user account. If you interact with a plugin, e.g., by activating the "Like" or "g+1" button, the according information will also be transmitted directly to a server of the respective provider in the US where it will be saved. The information will also be published on the respective social network through your user account and shared with your contacts.

Even if you are not logged in to accounts of the respective plugin providers when visiting our website, the data collected by the plugins may be assigned to your user account. When visiting our website, plugins will save cookies with an identifier. Since your browser transmits this cookie without solicitation when a connection to the provider's server is established, Facebook, Google and Instagram may use it to create a profile on which Internet pages were opened by the user with the respective identifier. This identifier could then be used to identify a specific person—e.g., when logging in to an account of the respective provider.

Data will be transmitted irrespective of whether you have an according user account or are logged in to the respective service. If you are logged in to your plugin provider account, the data collected by us will be assigned directly to your plugin provider account. If you click on the activated button and, e.g. link this page, the plugin provider will also save this information on your user account and will publicly share it with your contacts. We recommend logging out regularly after using a social network account, especially before activating the button, since this will prevent assignments to your plugin provider profile.

If you do not want your profile to be assigned to the respective plugin provider, please log out of the respective service before visiting our website. Furthermore, you can set your browser to "Block third-party cookies" to prevent your browser from sending cookies to the respective social network servers. However, this setting may also disable other functions of other providers on our pages in addition to the plugins. You can disable social media plugins entirely through special browser add-ons, e.g., the script blocker "NoScript" (available at http://noscript.net/).

For more information about the purpose and extent of data collection and processing by the plugin provider, please see the following privacy policies of the respective providers where you can also find information about your according rights and settings options for the protection of your privacy and your right to object to the creation of user profiles.

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Please see the following link for an overview of Facebook's plugins: https://developers.facebook.com/docs/plugins. Facebook's data policy can be found at: http://www.facebook.com/policy.php.

Google+ is operated by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. Please see the following link for an overview of Google+ buttons: https://developers.google.com/+/web/. Google's privacy policy can be found at: https://policies.google.com/privacy.

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA. The Instagram plugin is marked with an Instagram logo in the form of an "Instagram camera." Please see the following link for an overview of Instagram's plugins: http://blog.instagram.com/post/36222022872/introducing-instagram-badges. Instagram's privacy policy can be found at: https://instagram.com/about/legal/privacy/.

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13. Usage-based Online Advertising Services

a) DoubleClick

DoubleClick is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). DoubleClick uses cookies to display advertisements that are relevant to you. For this, an anonymous identification number (ID) will be assigned to your browser to monitor which advertisements are displayed and activated on your browser. These cookies do not include personal information. DoubleClick cookies merely allow Google and its partner websites to display advertisements on the basis of previous visits to our website or other Internet pages. The information generated by the cookie is generally transmitted to a Google server in the USA where it is saved. Google adheres to the privacy regulations of the International Safe Harbor Privacy Principles and is registered with the Safe Harbor program of the US Department of Commerce. Google will only provide data to third parties on the basis of applicable legal regulations or processing agreements. Under no circumstances will Google merge your data with your personal data saved by Google.

You may disable cookies through your browser settings. However, please note that doing so may prevent you from using every function of this website. Furthermore, you may object to and prevent the collection of the data on your website use generated by the cookie and to the processing of your data by Google by downloading and installing the browser plugin under "Double-Click Deactivation Extension” from the following link where you can also find Google's privacy protection notices.

b) Usemax

In addition we use Critereo SA to collect data for usage-based online advertisements. This service provider collects information on activities on our website (e.g. surfing behavior, pages visited, etc.) which is summarized through anonymous usage profiles. These profiles are used to display usage-based advertisements. This service uses so-called cookies, i.e., text files saved on your computer that allow your use of our website to be analyzed. Usage data is saved using pseudonyms to prevent personal identification. Although your computer's IP address will be transmitted for technical reasons, it will not be saved or used for targeted advertisement displays.

You can prevent your data from being used and an anonymous usage profile from being created by clicking on the following opt-out links and can block the collection of your data by activating an opt out cookies.

You can prevent the collection of data generated by the cookie about your website use by the above-stated service by disabling third-party cookies in your browser settings. However, please note that doing so may prevent you from using every function of this website. You may also delete any saved cookies at any time. However, please note that you may have to reset the opt-out cookies created by the opt-out link if you delete all cookies from your browser.

Please see the following links for the privacy policy of the above-stated service provider Criteo SA.

Privacy policy: https://www.criteo.com/privacy/corporate-privacy-policy/ Opt-out link: https://www.criteo.com/privacy/ (under "User Choices")

Another option for disabling cookies is provided by the Präferenzmanager of the the Bundesverband Digitale Wirtschaft (BVDW) e.V. (in German) at: http://www.meine-cookies.org/cookies_verwalten/praeferenzmanager-beta.html and by the Internet platform Your Online Choices at: www.youronlinechoices.com/.

c) Voucher Offers of the Sovendus GmbH

To find voucher offers that may currently be of interest to you, we will transfer the hash value of your email address and your IP address to the Sovendus GmbH, Moltkestr. 11, 76133 Karlsruhe, Germany, (Sovendus) in an anonymous and encrypted form (Art. 6(1) letter f of the General Data Protection Regulation). The anonymous hash value of your email address is used for any objection to advertisements of Sovendus (Art. 21(3) and Art. 6(1) letter c of the General Data Protection Regulation). Your IP address will only be used by Sovendus for data security purposes and will generally be anonymized after seven days (Art. 6(1) letter f of the General Data Protection Regulation). In addition, we will transmit your order number, order value and currency, session ID, voucher code and timestamp to Sovendus in an anonymous form for billing purposes (Art. 6(1) letter f of the General Data Protection Regulation). If you are interested in a voucher offer of Sovendus and no objections are present for your email address and if you click on the displayed voucher banner, we will transmit your title, name and email address to Sovendus in encrypted form to prepare the voucher (Art. 6(1) letters b & f of the General Data Protection Regulation). Please see Sovendus' Data Protection for more information about Sovendus' processing of your data: https://www.sovendus.de/en/privacy_policy/.

14. Use of Google Maps

The website of the FALKE KGaA uses Google Maps (API) of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service that provides interactive maps to visually display geographic information. When opening the respective sub-pages on which the maps provided by Google Maps are embedded, information on the use of the website of the FALKE KGaA (e.g., your IP address) will be transmitted to a Google server in the USA where it will be saved. Google may transfer this information to third parties if required by law or if these third parties process data on Google's behalf. Google will not merge your IP address with other Google data. Nonetheless, it may be technically possible for Google to use the user data obtained when using Google Maps to identify the user and create user personality profiles or to process and use this data for external purposes which the FALKE KGaA cannot influence. Google's terms of service can be found (in German) at http://www.google.de/intl/de/policies/terms/regional.html. Google's additional terms of service can be found at https://maps.google.com/help/terms_maps.html. Please see Google's privacy policy for extensive information on data protection when using Google Maps: https://policies.google.com/privacy If you object to future transfers of this data to Google through Google Maps, you can block Google Maps completely by disabling JavaScript in your browser. Google Maps and the maps displayed on the website of the FALKE KGaA can then no longer be used.

15. Protection of Minors

Persons who have not yet reached the age of 16 may not provide personal data to the FALKE KGaA without the permission of a parent or legal guardian. Persons who have not yet reached the age of 16 may only provide personal data to the FALKE KGaA with the express permission of their parent or legal guardian or after they have reached the age of 16. Such data will be processed in accordance with this Privacy Policy.

16. Data Subject Rights

If your personal data is processed, you are a data subject in the sense of the General Data Protection Regulation and are entitled to the following rights against the controller:

a) Right to Information

You may demand confirmation from the controller about whether your personal data is processed by us. If we process your personal data, you have the right to demand the following information from the controller:


  • The purposes for which the personal data is processed;
  • The categories of personal data being processed;
  • The recipients or the categories of recipients to whom the personal data was or will be disclosed;
  • The planned duration of the storage of your personal data or, if this cannot be stated exactly, the criteria for determining the storage duration;
  • Your entitlement to a right to correction or deletion of your personal data, the right to limit processing by the controller and the right to object to this processing;
  • Your entitlement to a right to submit complaints to supervisory authorities;
  • All available information about the origin of the data if the personal data is not collected from the data subject;
  • The presence of automated decision-making, including profiling, under Art. 22(1 & 4) of the General Data Protection Regulation and—at least in these cases—meaningful information about the logic involved and the extent and desired implications of such processing for the data subject.

You have the right to demand information about whether your personal data is transferred to a third country or to an international organization. You may also demand to be informed about appropriate safeguards for such transmissions under Art. 46 of the General Data Protection Regulation.

b) Right to Correction

You are entitled to the right to correction and/or completion by the controller if your personal data is incorrect or incomplete. The controller must provide rectification without delay.

c) Right to Limit Processing

You may demand the limitation of the processing of your personal data under the following conditions:


  • If you contest the accuracy of the personal data saved on you for a period that allows the controller to review its accuracy;
  • Processing is unlawful and you refuse to have your personal data deleted and demand that its use be limited instead;
  • The controller no longer requires your personal data for the processing purposes, but you need your personal data to assert, exercise or defend legal claims or
  • If you submitted an object to the processing in accordance with Art. 21(1) of the General Data Protection Regulation and whether the legitimate reasons of the controller outweigh your reasons has not yet been determined.

If the processing of your data is limited, your data may only be processed with your consent for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons in the public interest of the European Union or of one of its member states. If processing was limited in accordance with the above-stated requirements, you will be notified by the controller before the limitation is lifted.

d) Recht auf Löschung

a) Löschungspflicht
Sie können von dem Verantwortlichen verlangen, dass die Sie betreffenden personenbezogenen Daten unverzüglich gelöscht werden, und der Verantwortliche ist verpflichtet, diese Daten unverzüglich zu löschen, sofern einer der folgenden Gründe zutrifft:

  • Die Sie betreffenden personenbezogenen Daten sind für die Zwecke, für die sie erhoben oder auf sonstige Weise verarbeitet wurden, nicht mehr notwendig.
  • Sie widerrufen Ihre Einwilligung, auf die sich die Verarbeitung gem. Art. 6 Abs. 1 lit. a oder Art. 9 Abs. 2 lit. a DSGVO stützte, und es fehlt an einer anderweitigen Rechtsgrundlage für die Verarbeitung.
  • Sie legen gem. Art. 21 Abs. 1 DSGVO Widerspruch gegen die Verarbeitung ein und es liegen keine vorrangigen berechtigten Gründe für die Verarbeitung vor, oder Sie legen gem. Art. 21 Abs. 2 DSGVO Widerspruch gegen die Verarbeitung ein.
  • Die Sie betreffenden personenbezogenen Daten wurden unrechtmäßig verarbeitet.
  • Die Löschung der Sie betreffenden personenbezogenen Daten ist zur Erfüllung einer rechtlichen Verpflichtung nach dem Unionsrecht oder dem Recht der Mitgliedstaaten erforderlich, dem der Verantwortliche unterliegt.
  • Die Sie betreffenden personenbezogenen Daten wurden in Bezug auf angebotene Dienste der Informationsgesellschaft gemäß Art. 8 Abs. 1 DSGVO erhoben.

e) Right to Notification

If you exercised your right to correction, deletion or limitation of processing against the controller, the controller must notify all recipients to whom your personal data was disclosed about the correction or deletion of your data or limitation of its processing, unless doing so is not possible or requires disproportionate expenditure.You are entitled to the right to be informed about who the recipients are by the controller.

f) Right to Data Portability

You have the right to receive the personal data you provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without being hindered by the controller to whom you provided your personal data if


  • The processing is based on consent under Art. 6(1) letter a of the General Data Protection Regulation or Art. 9(2) letter a of the General Data Protection Regulation or on an agreement under Art. 6(1) letter b of the General Data Protection Regulation and if
  • The processing is performed using automated procedures.

When exercising this right, you also have the right to demand that your personal data be transferred directly from one controller to another controller if technically possible. Freedoms and rights of other persons may not be impaired thereby. The right to data portability does not apply to the processing of personal data required for the fulfillment of tasks that are in the public interest or to exert public authority granted to the controller.

g) Right to Object

You have the right to object to the processing of your personal data under Art. 6(1) letter e or f of the General Data Protection Regulation at any time; this also applies to the profiling based on these regulations.
The controller will then stop processing your personal data, unless he can demonstrate legitimate reasons for the processing that outweigh your rights and freedoms or if the processing is performed to assert, exercise or defend legal claims.
If your personal data is processed for direct advertising purposes, you may object to the processing of your personal data for such advertising purposes at any time; this also applies to profiling if performed in relation to direct advertising.
If you object to the processing for direct advertising purposes, your personal data will no longer be processed for such purposes.
You may—irrespective of Directive 2002/58/EC—submit your objections to use of information society services through automated procedures that use technical specifications.

h) Right to Revocation of Declarations of Consent for Privacy Law Matters

You have the right to revoke any declarations of consent you issued for privacy law matters. However, revoking your consent will not affect the legitimacy of any processing performed with your consent prior to its revocation.

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i) Automated Decision-Making in Individual Cases, Including Profiling

You have the right to not be subjected to decisions based exclusively on automated processing—including profiling—that are legally binding for you or that significantly impair you otherwise. However, this does not apply to decisions that are

  • Required for the conclusion or fulfillment of a contract between you and the controller,
  • Permissible under the legal regulations of the European Union or of the member state of the controller and if these legal regulations include appropriate measures for the protection of your rights, freedoms and legitimate interests or are
  • Made with your express consent.

However, these decisions may not be based on special categories of personal data under Art. 9(1) of the General Data Protection Regulation, unless Art. 9(2) letter a or g of the General Data Protection Regulation applies and appropriate measures are taken to protect your rights, freedoms and legitimate interests. For the cases in (1) and (3), the controller must implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, express your point of view and contest the decision.

j) Right to Submit Complaints to Supervisory Authorities

Irrespective of any other administrative or judicial remedy, you have the right to submit a complaint to the supervisory authorities, particularly in the member state of your habitual residence, place of work or place of the alleged infringement if you believe that the processing of your personal data violates the General Data Protection Regulation. The supervisory authorities to whom the complaint has been submitted to will inform the complainant on the progress and the outcome of the complaint, including the possibility of judicial remedies under Art. 78 of the General Data Protection Regulation.

17. Public Processing Directory

In addition, information on the purposes of data collection, processing and use, etc., can be found here in our public directory of processing activities.

18. Privacy Policy Notice

Unless regulated otherwise, use of all information we collect on you through your customer account is subject to this Privacy Policy.
The FALKE KGaA reserves the right to regularly update this Privacy Policy in accordance with technological advances. Any changes will be announced here.
Valid: May 2018

19. Further Notices

The FALKE KGaA undertakes to store your personal data by using all technical and organizational means so that it cannot be accessed by third parties. In addition, employees of the FALKE KGaA and any commissioned service providers are required to maintain confidentiality and adhere to any applicable data protection regulations.

20. Responsible Body Under the Data Protection Acts

FALKE KGaA
Oststraße 5
D-57392 Schmallenberg
Germany
Telephone: 00800 - 22 033 022
E-Mail: online@Burlington.de

Company Data Protection Officer:
Günther Rams
E-Mail: datenschutz@FALKE.com

Date: May 2018


Algemene handelsvoorwaarden voor de Burlington online shop van FALKE KGaA

Voorafgaande opmerking

Hieronder vindt u de algemene handelsvoorwaarden voor registratie en bestellen via onze online shop www.burlington.de.

1. Toepassingsgebied

1.1 Deze algemene handelsvoorwaarden ("AHV") regelen de handelsbetrekking tussen ons, FALKE KGaA, Oststrasse 5, 57392 Schmallenberg, Duitsland ("FALKE"), en u als klant wanneer u via de Burlington online shop gebruikmaakt van ons productenaanbod.

1.2 Voor de handelsbetrekking tussen u en FALKE gelden uitsluitend de AHV in hun versie die van kracht was op het ogenblik van de bestelling. Algemene handelsvoorwaarden die in tegenspraak zijn met of die afwijken van de bepalingen hieronder zijn niet van toepassing, tenzij wij uitdrukkelijk en schriftelijk toestemmen met de toepassing ervan.

1.3 Wij verkopen onze producten uitsluitend aan consumenten, kleine ondernemingen, verenigingen en stichtingen, en alleen in voor huishoudens gebruikelijke hoeveelheden. U bent consument zolang het doel van de bestelde leveringen en diensten niet in hoofdzaak kan worden toegeschreven aan uw handelsactiviteiten of uw beroepsactiviteit als zelfstandige. Uw bedrijf is een klein bedrijf als door zijn aard en zijn grootte het oprichten van een commercieel ingerichte onderneming niet nodig is (§ 1 lid 2 van het Duitse wetboek van koophandel (Handelsgesetzbuch)).

1.4 De overeenkomst wordt gesloten in de Nederlandse taal.

1.5 Wij bieden geen producten aan voor aankoop door minderjarigen. Als u jonger dan 18 jaar bent, is de medewerking van uw ouders vereist.

2. Registratie / klantenaccount

2.1 U kunt u op onze Burlington online shop als klant registreren en een klantenaccount aanmaken. Daartoe moet u bepaalde persoonsgegevens invoeren, die wij opslaan en die latere aankopen op onze Burlington online shop vergemakkelijken, omdat bij een nieuwe aankoop uw gegevens al zijn ingesteld. Bovendien moet u hiertoe een wachtwoord vastleggen, om ervoor te zorgen dat alleen u toegang hebt tot uw klantenaccount. De aanmeldingsbevestiging van de klantenaccount volgt onmiddellijk nadat de aanmelding voltooid is door te klikken op de knop "Registreren". Uw toegangsgegevens maken het mogelijk u aan te melden bij de Burlington online shop. Iedere klant mag slechts één klantenaccount tegelijk beheren. Wij behouden ons het recht voor om meervoudige aanmeldingen te verwijderen. Natuurlijk kunt u de gegevens die u hebt ingevoerd op ieder ogenblik wijzigen of uw klantenaccount verwijderen. Wij zijn niet verplicht om de registratie of de bestelling van een geregistreerde klant te aanvaarden. Wij zijn ook niet verplicht om het aanbod permanent ter beschikking te houden. Reeds bevestigde bestellingen blijven onverlet.

2.2 U kunt ook zonder een klantenaccount aankopen doen op onze Burlington online shop. Als u aankopen doet zonder een klantenaccount, dan moet u voor de uitvoering en de afhandeling van de koopovereenkomst bepaalde gegevens opgeven, zoals naam, adres, post- en leveradres, telefoonnummer en e-mailadres.

2.3 Bij het invoeren van uw persoonsgegevens (zowel bij het aanmaken/wijzigen van een klantenaccount als bij het invoeren van gegevens voor uitvoering en afhandeling van een overeenkomst) bent u verantwoordelijk voor de waarheidsgetrouwheid en de volledigheid van de gegevens. U bent verplicht om de persoonlijke toegangsgegevens vertrouwelijk te behandelen en niet voor onbevoegden toegankelijk te maken.

3. Afsluiten van de overeenkomst

3.1 U kunt uit het sortiment van de Burlington online shop producten kiezen en deze via de knop "Bestel het artikel" in het virtuele winkelmandje verzamelen. Het presenteren van producten in de Burlington online shop houdt geen juridisch bindende offerte in, maar stelt slechts een vrijblijvende online catalogus voor.

3.2 Door te klikken op de knop "Bestelling bevestigen" geeft u een bindende bestelling door van de artikels die zich in het winkelmandje bevinden, wat uw aanbieding aan ons voorstelt. Door te klikken op deze knop aanvaardt u deze AHV, die u hierdoor in uw bestelling hebt opgenomen.

3.3 Wij zullen onmiddellijk via e-mail bevestigen dat uw bestelling werd ontvangen. Die bevestiging houdt nog niet in dat de bestelling bindend wordt aanvaard, tenzij in die ontvangstbevestiging ook wordt verklaard dat de bestelling wordt aanvaard. Een overeenkomst wordt pas afgesloten wanneer wij uw bestelling via e-mail (verzendbevestiging) of door de levering van de bestelde artikels aanvaarden.

4. Levering alleen binnen de EU en Zwitserland / levering en overdracht van risico

4.1 Er bestaan de volgende beperkingen op de levering: Wij leveren alleen aan klanten die een afleveradres in de Europese Unie of in Zwitserland opgeven.

4.2 Als het product dat u bestelt voorlopig niet beschikbaar is, dan delen wij u dat onmiddellijk mede. Bij een vertraging van de levering van meer dan twee weken hebt u het recht om van de overeenkomst af te zien. In zulk geval hebben overigens ook wij het recht om de overeenkomst op te zeggen. Hierbij worden eventueel reeds uitgevoerde betalingen onmiddellijk terugbetaald.

4.3 Indien wij de bindende levertermijnen niet kunnen respecteren om redenen die wij niet hoeven te vermelden (niet-beschikbaarheid van de dienst), dan zullen wij u hiervan onmiddellijk op de hoogte brengen en tegelijkertijd een schatting geven van een nieuwe levertermijn. Als de dienst ook binnen de nieuwe levertermijn niet beschikbaar is, dan hebben wij het recht om volledig of gedeeltelijk van de overeenkomst af te zien. Een eventueel door u reeds uitgevoerde tegenprestatie zullen wij onmiddellijk terugbetalen. Een geval van niet-beschikbaarheid van de dienst in deze zin geldt meer bepaald wanneer wij niet op tijd door onze leverancier worden bediend, wanneer wij een congruente dekkingstransactie hebben afgesloten, wanneer noch ons noch onze leverancier schuld treft of wanneer wij uitzonderlijk niet verplicht zijn tot beschikbaarstelling. Ons wettelijk recht om af te zien van de overeenkomst en het recht om de overeenkomst te annuleren, alsook de wettelijke voorschriften over de afhandeling van de overeenkomst bij uitsluiting van de verplichting tot levering (bijvoorbeeld in het geval van onmogelijkheid of onredelijkheid van de levering en/of van de rechtzetting) blijven onverlet.

4.4 Het risico van een toevallige vernieling en een toevallige verslechtering van de goederen wordt uiterlijk bij de aflevering aan u als klant overgedragen.

5. Voorbehoud van eigendomsrecht

5.1 Tot het bedrag van de overeenkomstige factuur volledig wordt betaald, blijven de betrokken geleverde goederen ons eigendom (voorbehoudsgoederen). Als klant bent u zolang het voorbehoud van eigendom van kracht is verplicht om de voorbehoudsgoederen met zorg te behandelen.

5.2 Bij inbeslaglegging van de voorbehoudsgoederen door derden of bij andere ingrepen door derden moet u wijzen op ons eigendom en ons onmiddellijk op de hoogte brengen, zodat wij onze eigendomsrechten kunnen doen gelden. Als de derde de in deze context ontstane rechtskosten of buitengerechtelijke kosten niet kan terugbetalen, dan bent u hiervoor verantwoordelijk.

6. Prijzen / verzendingskosten / betaling / kredietwaardigheid

6.1 Alle prijzen die op de site van de Burlington online shop worden aangegeven, zijn inclusief de telkens geldende wettelijke btw. De geldende prijzen zijn die welke op het ogenblik van de bestelling worden aangegeven.

6.2 De verzendingskosten die optreden, worden u getoond in het kader van de presentatie van onze producten tijdens de bestelprocedure. Die kunnen variëren naar gelang van de door u opgegeven plaats van levering.

6.3 Afhankelijk van het door u opgegeven factuuradres hebt u verschillende opties voor de manier van betalen (bijvoorbeeld met creditcard, onmiddellijke overschrijving of betaling bij ontvangst van factuur). Tijdens de bestelprocedure worden de verschillende opties voor de betaling getoond, waarvan u er één kunt kiezen. De in uw klantenaccount opgeslagen betalingswijze kunt u op ieder ogenblik wijzigen – voor zover dat mogelijk is op basis van het door u opgegeven factuuradres.

6.4 Tenzij iets anders is overeengekomen, geldt dat de aankoopprijs onmiddellijk nadat de verkoopsovereenkomst wordt afgesloten, moet worden betaald. In het geval van betaling bij ontvangst van de factuur, moet de betaling binnen 14 dagen na ontvangst van de factuur worden uitgevoerd.

6.5 Houd er rekening mee dat u de facturen uitsluitend in elektronische vorm ontvangt.

6.6 Uw betalingsgegevens worden naar gelang van het door u gekozen betalingsmiddel aan de overeenkomstige provider van betalingsdiensten overgemaakt. De verantwoordelijkheid voor uw betalingsgegevens ligt bij de provider van financiële diensten. Wij wensen u erop te wijzen dat wij vóór de keuze van een betalingsmethode een beoordeling van de kredietrisico's uitvoeren door middel van een mathematische, statistische methode (scoring). Daartoe worden de persoonsgegevens die nodig zijn voor de evaluatie van de kredietwaardigheid aan die onderneming overgemaakt, in het bijzonder uw naam, geboortedatum en adres, waarbij ook met uw adresgegevens rekening wordt gehouden. Op basis van die inlichtingen wordt een statistische waarschijnlijkheid van kredietverzuim berekend en op basis daarvan wordt een beslissing genomen over het verdere verloop van de contractuele betrekking, in het bijzonder ook over de betalingsmogelijkheden die aan u ter beschikking worden gesteld.

7. Aanwijzingen over de gegevensverwerking

7.1 In verband met het verzamelen, verwerken en gebruiken van persoonsgegevens, alsook met de uitvoering van de scoring-procedure (zie onder punt 6.6), verwijzen wij naar onze privacyverklaring die op onze Website telkens met de knop "Gegevensbescherming" in afdrukbare vorm kan worden opgeroepen.

7.2 Indien u een klantenaccount hebt aangemaakt, hebt u steeds de mogelijkheid om de gegevens die u daarin hebt opgeslagen, te bekijken via de knop "Mijn account", en die te wijzigen of te wissen.

8. Waarborg / garantie

8.1 Inzake uw rechten bij fouten of juridische tekortkomingen gelden de wettelijke voorschriften.

8.2 Een bijkomende garantie voor de door ons geleverde goederen geldt alleen als die uitdrukkelijk in de beschrijving van het product op de site van onze Burlington online shop of op de bestellingsbevestiging voor het specifieke product wordt opgegeven.

9. Ontslag van aansprakelijkheid

9.1 Voor zover uit deze AHV met inbegrip van de volgende bepalingen geen afwijking blijkt, zijn wij aansprakelijk bij schending van de verplichtingen in het kader van de overeenkomst en daarbuiten, conform de van kracht zijnde wettelijke voorschriften.

9.2 Wij zijn aansprakelijk voor schadevergoeding – op welke juridische grond dan ook – bij opzet en grove nalatigheid. Bij eenvoudige nalatigheid zijn wij alleen aansprakelijk

a) voor schade door schuld aan leven, lichaam en gezondheid,

b) voor schade door schuld van een essentiële verplichting van de overeenkomst (d.w.z. van een verplichting die moet worden voldaan voor de goede uitvoering van de overeenkomst en waarop de partner van de overeenkomst normaal vertrouwt en mag vertrouwen); in dit geval is de aansprakelijkheid echter beperkt tot het vervangen van voorzienbare en typisch optredende schade.

9.3 De beperkingen op aansprakelijkheid die voortvloeien uit punt 9.2 gelden niet als wij een fout op bedrieglijke wijze verzwijgen of als wij een garantie op de toestand van de goederen hebben gegeven. Hetzelfde geldt voor aanspraken van uw zijde conform de wetgeving inzake productaansprakelijkheid.

9.4 Voor zover de aansprakelijkheid tot schadevergoeding tegenover ons uitgesloten of beperkt is, geldt zulks ook voor de persoonlijke aansprakelijkheid tot schadevergoeding met betrekking tot onze werknemers, personeelsleden, medewerkers, vertegenwoordigers en agenten.

10. Auteursrechten en rechten van industriële eigendom

Alle beeldrechten, auteursrechten en andere rechten van bescherming van de industriële eigendom ontleend aan de inhoud van de Burlington online shop (inclusief teksten, afbeeldingen, grafieken, video's, muziek, handelsmerken, logo's en overige bedrijfskenmerken) behoren toe aan ons of aan onze partners. Een gebruik zonder onze voorafgaande, uitdrukkelijke toestemming is niet toegestaan.

11. Afstand / verrekening / terughoudingsrecht

U hebt niet het recht om de met ons gesloten koopovereenkomst of delen daarvan aan derden af te staan zonder onze schriftelijke toestemming. Uw mogelijkheid tot verrekening met claims wegens gebreken en andere eisen uit dezelfde contractuele betrekking tegen onze eis tot betaling van de koopprijs wordt door deze AHV niet beperkt; met eisen die voortvloeien uit andere rechtsbetrekkingen kunt u daarentegen alleen verrekenen tegen onze eis tot betaling van de koopprijs, voor zover uw eisen onbestreden zijn, wij die hebben erkend of ze met een definitieve gerechtelijke uitspraak zijn vastgelegd. Als koper mag u een terughoudingsrecht alleen uitoefenen wanneer uw tegenvordering op dezelfde koopovereenkomst berust.

12. Klantendienst

De klantendienst van Burlington online shop is bereikbaar op:

Maandag tot vrijdag van 08:00 - 18:00 uur
E-mail: online@Burlington.de
Postadres:

FALKE KGaA
Burlington Online Shop
Oststraße 3
57392 Schmallenberg
Duitsland

13. Mogelijkheid tot opslaan en bekijken van de tekst van de overeenkomst

13.1 U kunt de AHV die gelden bij de Burlington online shop bekijken op de internetsite www.burlington.de onder "AHV". Verder kunt u dit document afdrukken of opslaan via de gebruikelijke functie van uw internetbrowser. U kunt dit document ook downloaden als PDF-bestand en opslaan door hier te klikken.

13.2 Bovendien kunt u de gegevens van uw bestelling opslaan, door de automatische bestellingsbevestiging af te wachten, welke wij na voltooiing van uw bestelling via e-mail toesturen naar het door u opgegeven e-mailadres. Dit e-mailbericht met bestellingsbevestiging bevat de gegevens van uw bestelling en kan gemakkelijk worden afgedrukt of met uw e-mailprogramma worden opgeslagen.

13.3 Daarenboven zullen wij binnen een beperkte tijd nadat de overeenkomst wordt afgesloten, en ten laatste bij de levering van de goederen, een bevestiging van de overeenkomst ter beschikking stellen, waarin de inhoud van de overeenkomst wordt weergegeven op een permanente informatiedrager (bijvoorbeeld via e-mail of schriftelijk), zodat u de tekst van de overeenkomst kunt opslaan en/of in uw documenten bewaren. Andere wettelijke informatieverplichtingen die wij tegenover u hebben, worden door deze regeling niet beïnvloed.

13.4 De gegevens van uw bestelling worden bij ons opgeslagen, maar kunnen om redenen van beveiliging niet direct door u worden bekeken. Voor iedere klant bieden wij via zijn klantenaccount een met wachtwoord beschermde directe toegang aan ("Mijn account"). Als u geregistreerd bent, dan kunt u hier de gegevens van voltooide, open en net verzonden bestellingen bekijken, alsook uw adresgegevens, eventuele betalingsgegevens en mogelijk ook een nieuwsbrief beheren.

13.5 De tekst van de overeenkomst wordt opgeslagen onder bescherming van de vertrouwelijkheid van de gegevens.

14. Contractueel recht op terugzending

14.1 Wij garanderen voor alle producten een contractueel recht op terugzending van in totaal 14 dagen, wat de wettelijke verplichtingen inzake het recht op terugzending overtreft.

14.2 Dit contractueel recht op terugzending maakt het voor u mogelijk om van de overeenkomst af te zien. Daartoe moet u de goederen binnen 14 dagen na ontvangst van de goederen op de volgende manier naar ons terugzenden:

(1) Om een retourbon aan te maken, kunt u op www.Burlington.de klikken op de knop "retouren“, waardoor u belandt op het retourneerportaal van DHL. Geef in het portaal het leveringsnummer op, alsook uw naam en uw adres in het overeenkomstige veld. Het leveringsnummer kunt u vinden op de pakbon, die in het pakket zat. Nadat u de gegevens hebt ingevoerd en op de knop "Doorgaan" hebt geklikt, wordt een retourneerbon aangemaakt. U kunt ook via e-mail aan onze klantendienst op online@Burlington.de vragen om een retourneerbon. U krijgt de retourneerbon dan per e-mail toegestuurd.

(2) De retourneerbon afdrukken en op het pakket plakken;

(3) Het pakket eenvoudig in het postkantoor van uw keuze afgeven – de porto is al betaald.

14.3 Door op tijd te verzenden, hebt u voldoende bewijs dat de termijn werd nageleefd. Mocht u van uw contractueel recht tot terugzending gebruik willen maken, dan is het nodig dat u de producten en verpakkingen voordien goed hebt behandeld en dat u ons de goederen volledig en onbeschadigd terugstuurt in hun originele verpakking. Als de goederen door u beschadigd werden, dan is het contractueel recht tot terugzending uitgesloten. Het terugzenden gebeurt op ons risico.

14.4 Het wettelijke recht tot terugzending voor consumenten (zie punt 15) wordt door onze regels van contractueel recht tot terugzending niet beïnvloed, maar geldt onafhankelijk daarvan.

15. Intrekkingsinformatie

Als consument hebt u bij het afsluiten van een aankoop op afstand fundamenteel een wettelijk recht tot intrekking, waarover wij u hieronder informeren op basis van het wettelijke voorbeeld.

Intrekkingsinformatie

Recht tot intrekking

U hebt het recht om deze overeenkomst in te trekken binnen veertien dagen zonder opgave van redenen. De intrekkingstermijn bedraagt veertien dagen vanaf de dag waarop u of een door u aangestelde derde die niet de vervoerder is, de producten in bezit heeft genomen.

Om uw intrekkingsrecht uit te oefenen, moet u ons (FALKE KGaA, Burlington Online Shop, Oststrasse 3, 57392 Schmallenberg, Duitsland) via een eenduidige verklaring (bijv. een per post verzonden brief of e-mail) op de hoogte brengen over uw besluit om deze overeenkomst in te trekken. U kunt daarvoor gebruikmaken van de bijgevoegde template van het intrekkingsformulier, maar dat is niet verplicht.
Om de intrekkingstermijn te handhaven, is het voldoende dat u de mededeling over de uitoefening van het intrekkingsrecht vóór afloop van de garantietermijn verstuurt.

Gevolgen van de intrekking

Als u deze overeenkomst intrekt, betalen wij u alle betalingen terug die wij van u ontvangen hebben, met inbegrip van de leveringskosten (met uitzondering van bijkomende, daaruit voortvloeiende kosten indien u hebt gekozen voor een andere soort levering dan de door ons aangeboden goedkoopste standaardlevering), onverwijld en uiterlijk binnen veertien dagen vanaf de dag waarop de mededeling over uw intrekking van deze overeenkomst bij ons is aangekomen. Voor deze terugbetaling gebruiken wij hetzelfde betaalmiddel als u bij de oorspronkelijke transactie hebt gebruikt, tenzij uitdrukkelijk iets anders is overeengekomen met u; in geen enkel geval hebt u in het kader van deze terugbetaling recht op een extra vergoeding.

Wij kunnen de terugbetaling weigeren tot wij de producten opnieuw in ons bezit hebben of tot u het bewijs hebt geleverd dat u de producten hebt teruggestuurd, afhankelijk van wat het eerst plaatsvindt.

U moet de goederen onverwijld en in ieder geval uiterlijk binnen veertien dagen vanaf de dag dat u ons de intrekking van de overeenkomst hebt medegedeeld, terugzenden naar of afgeven bij

FALKE KGaA
Burlington Online Shop
Auf der Lake 3
57392 Schmallenberg
Duitsland

De termijn is gehandhaafd indien u de producten vóór afloop van de termijn van veertien dagen verstuurt. Wij nemen de kosten voor terugzending van de producten op ons. U moet enkel instaan voor een eventuele waardevermindering indien dit het gevolg is van het hanteren dat verder ging dan nodig was om de aard, eigenschappen en werkingswijze van de producten te controleren.


Voorbeeld van intrekkingsformulier

[Als u de overeenkomst wilt intrekken, vul dan dit formulier in en stuur het terug.]

Naar

FALKE KGaA
Burlington Online Shop
Auf der Lake 3
57392 Schmallenberg
Duitsland

Hiermee wens ik de door mij afgesloten overeenkomst over de aankoop van de volgende goederen in te trekken.

Besteld op:

Ontvangen op:

Voor- /achternaam:
Straatnaam:
Postcode, plaats:

Datum, handtekening


16. Platform voor onlinegeschillenbeslechting

Inlichtingen over het Europese online platform voor geschillenbeslechting en over deelname aan de procedure voor geschillenbeslechting bij bemiddelingsorganen voor consumenten: Volgens de van kracht zijnde wetgeving zijn wij verplicht om de consument te wijzen op het bestaan van een Europees online platform voor geschillenbeslechting dat kan worden gebruikt voor de bemiddeling in geschillen zonder dat de justitie moet worden ingeschakeld. Voor de oprichting van het platform is de Europese Commissie bevoegd. Het Europese platform voor onlinegeschillenbeslechting vindt u hier: http://ec.europa.eu/odr. Wij zijn niet verplicht en niet bereid deel te nemen aan een procedure van geschillenbeslechting via een bemiddelingsorgaan voor consumenten.

17. Slotbepalingen

Op deze AHV en alle rechterlijke en contractuele betrekkingen tussen ons en u is het recht van de Bondsrepubliek Duitsland van toepassing met uitsluiting van het VN-Verdrag inzake internationale koopovereenkomsten.

Versie: augustus 2017